Due to increased demand, Covid-19 required work guidelines and UPS/USPS delays, shipments from our warehouses may experience some delays. Our team is working at full capacity to fulfill orders, but due to the current circumstances your order may take longer than usual to arrive. We apologize for the inconvenience and we thank you for your business and support.
- No returns will be accepted without a Return Authorization.
- We cannot accept returns on decorated or washed garments under any circumstances.
- Returns due to customer error will be subject to a restocking fee based on the quantity and nature of the products. There is a minimum restocking fee of $5.00.
- Freight charges will be deducted.
- Order processing charges 8% of order total will be deducted from all orders. 25% restocking fee will be deducted from refund on certain brands items; please refer product page for return note.
- Customer will be responsible for return shipping and all charges incurred.
- All claims for shortages, damages, etc. must be made within 24 hours of receipt of merchandise.
- No return request will be accepted if the item(s) shipped from the manufacturer warehouse.
- No goods will be accepted for return after two weeks from the date of invoice.
- It is the responsibility of the buyer to verify the accuracy of style, color, size and quantity on orders shipped to parties other than the buyer prior to decorating.
- We do not offer any exchange. Please do not request for exchange, you should place new order for your required items.
- We do not accept returns for Alaska, Hawaii, Rhode Island and Puerto Rico orders.
- We don't accept returns of any type of under garments.
Returns Procedure for US Orders:
- Email at support[@]ApparelChoice.com requesting a Return Authorization (RA) for the full or partial order; be sure to include your invoice number.
- We will send out the RA number and return instructions through email in 72 hours.
- Prepare the package with full or partial order you want to return and put RA inside the package.
- Attach return label on the package. ( Label will be provided if return is caused by a mistake or incorrect shipment )
- Ship the package through any service. Once the package is received by our warehouse, credit will be applied to the credit card you used for purchase.